Loccitane Reviews
(Rated by 1346 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Klarna
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
100
%OFF100
%OFF100
%OFFOverall Rating
5.0
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery5.0
- Customer Service4.4
- Return Policy4.0
- Good Value4.5
Recent Customer Reviews (11)
Sophia Carvalho
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Amber Walsh
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Alfa Hrafnsdóttir
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David Wilson
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Gretchen Frost
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Julie Chassé
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Vakha Inarkaevich
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Nouel Larocque
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Julian Foreman
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Ruth Hoff
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Loccitane Pricing
Verbena Duo
$25 - $35
Special Skincare Products
$166 - $204
Payment Methods
Accepted Payment Options:
Prices for items on Loccitane.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Klarna
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Loccitane credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Loccitane Pros & Cons
Pros
1
High-Quality Products: Offers a wide range of luxurious skincare, body care, and hair care products.
2
Natural Ingredients: Uses sustainably sourced natural ingredients like lavender, verbena, and almond oil.
3
Ethical Practices: Partners with local farms to support sustainable supply chains and local economies.
4
Inclusive Packaging: Features Braille on 80% of its products, making them accessible to visually impaired customers.
5
Wide Range: Provides a variety of products including skincare, bath, body, and fragrances.
6
Reputation: Established brand with a strong reputation for quality and efficacy.
7
Customer Service: Generally positive reviews for customer service and support.
8
Global Reach: Available in over 2,000 locations worldwide, making it accessible to a broad audience.
9
Innovative Products: Continuously introduces new and unique products to the market.
10
Commitment to Eye Care: Actively involved in initiatives to fight avoidable blindness.
11
High-Quality Products: L'Occitane is known for its natural, subtle, and uplifting fragrances and products that provide a sensorial experience with self-care routines.
12
Luxurious Packaging: The packaging is often described as immaculate and luxurious, adding to the luxury self-care experience.
13
Excellent Customer Service: Many reviewers praise the helpful and knowledgeable staff in stores, as well as the great customer service over the phone.
14
Sustainable and Ethical Practices: L'Occitane uses natural and organic ingredients and focuses on sustainability and ethical practices.
CONS
1
Expensive Products: Some products are quite expensive, which can be a disadvantage for those on a budget.
2
Customer Service Issues: There have been reports of poor customer service and management, including difficulties in canceling or refunding orders.
Loccitane Features and Benefits
Features
Verbena Duo
$25 with any $60 purchase, valued at $35.
Shea & Immortelle Favorites
Free with any $155+ purchase, valued at $18.
Complimentary Cleanser
With the purchase of a Treatment & Moisturizer.
Free Shipping
On orders over $49, with 3 free samples.
Subscribed Products
10% off on first and subsequent orders, plus free shipping and 3 free samples.
Special Skincare Products
Prices vary, with some items valued at $179 (originally $204) and $166 (originally $196.50).
High-Quality Products
Offers a wide range of luxurious skincare, body care, and hair care products.
Natural Ingredients
Uses sustainably sourced natural ingredients like lavender, verbena, and almond oil.
Ethical Practices
Partners with local farms to support sustainable supply chains and local economies.
Inclusive Packaging
Features Braille on 80% of its products, making them accessible to visually impaired customers.
Wide Range
Provides a variety of products including skincare, bath, body, and fragrances.
Reputation
Established brand with a strong reputation for quality and efficacy.
Customer Service
Generally positive reviews for customer service and support.
Global Reach
Available in over 2,000 locations worldwide, making it accessible to a broad audience.
Innovative Products
Continuously introduces new and unique products to the market.
Commitment to Eye Care
Actively involved in initiatives to fight avoidable blindness.
Luxurious Packaging
The packaging is often described as immaculate and luxurious, adding to the luxury self-care experience.
Excellent Customer Service
Many reviewers praise the helpful and knowledgeable staff in stores, as well as the great customer service over the phone.
Sustainable and Ethical Practices
L'Occitane uses natural and organic ingredients and focuses on sustainability and ethical practices.